ITS Communications Archive


UConn AnyWare Updates

May 4, 2020

UConn AnyWare is an ITS service that provides desktop virtualization using VMWare Horizon and application virtualization of university-licensed software using Citrix Virtual Apps.  (more…)

Webex Events

April 27, 2020

Webex Events at UConn allows you or a panel to host online events and webinars for up to 1,000 participants and stream for up to 40,000 attendees. (more…)

Web Conferencing Security

April 17, 2020

ITS supports the following web conferencing solutions: Microsoft Teams, Blackboard Collaborate, Google Hangouts, and WebEx.  (more…)

Webex Security Enhancement

April 15, 2020

ITS is making a change to Webex tonight, April 15, that will enable better protection of meetings. The incidence of uninvited and disruptive guests crashing video conferencing meetings has increased. In response, ITS is implementing a change in Webex to better protect against these intrusions. Starting at 10:00 pm tonight, all personal meeting rooms will be “locked” by default. When participants join the locked conference, they will wait in the “lobby” until admitted by the meeting host. The host can admit some, all, or none of the participants. When using WebEx as a telephone bridge, the host will need to unlock the room by pressing *5 to allow entry. Hosts may also adjust or disable the personal lock settings in advance but should be aware of the potential risk. If a disruption occurs, the host should first expel the participant and then report the incident to techsupport@uconn.edu (please include your NetID and the time/date of the meeting). Below are how-to articles that will help you manage your room and lock settings. If you have questions or need assistance, please do not hesitate to contact us at techsupport@uconn.edu. ------------------------ Securing Your WebEx Meeting Adjusting Personal Room Automatic Lock Settings Managing Participants Using WebEx as a Telephone Bridge

Change moratorium update

March 31, 2020

The University and its community have proven to be quite resilient over the past few weeks, and many, if not most, activities have shifted to either partially or fully remote. (more…)

IT Guide to Telecommuting

March 30, 2020

Current events have resulted in increased use of systems, services, and capabilities that support remote teaching, learning, meeting, and collaborating. (more…)