ITS Communications Archive


Results of Simulated Phishing Campaign

January 8, 2021

The ITS Security Office recently initiated a simulated phishing campaign at the request of the Joint Audit and Compliance Committee (JACC).  UConn faculty and staff received test messages this past October that mimicked a common attack. (more…)

Changes to Device Support

December 21, 2020

ITS is simplifying and streamlining individual support services. The Technology Support Center (TSC) is housed in Homer Babbidge Library (HBL) and provides general IT support to faculty, staff, and students. (more…)

Additions to myUConn

December 4, 2020

Since the release of the redesigned myUConn app this fall, ITS and our partners have leveraged features to better support community engagement during this unprecedented semester.  (more…)

File Sharing Services

November 23, 2020

File sharing gives others access to digital media and is a key mechanism for collaboration.  In the past, this was limited to sending, receiving, or accessing information in files, but modern systems also support co-authorship, versioning, and concurrent editing.  (more…)

New integration between Webex and HuskyCT

November 17, 2020

Webex is a university supported videoconferencing application that allows people to meet and engage virtually.  HuskyCT is the university supported and branded Blackboard learning management system (LMS).  (more…)

Pilot of VoIP-enabled Service

November 10, 2020

When the University began delivering services remotely, it became apparent that not all support practices transitioned effectively to this mode. Staff, particularly those who interact frequently with students and parents, needed a way to answer and respond to calls to their office numbers while working off-site. (more…)

Upgrade of PeopleSoft System

November 2, 2020

ITS uses PeopleSoft Campus Solutions (CS) for our Student Administration (SA) system.  This is the authoritative system of record for student academic data, the administrative environment supporting numerous academic processes, and a service portal for students. (more…)

Security Awareness Training with KnowBe4

October 26, 2020

KnowBe4 is an IT security resource available to all faculty and staff at UConn. The integrated platform for security awareness training and phishing attack simulation covers an extensive range of topics and delivers content in varying and engaging formats, such as games, short videos, modules, and even sitcom-style shows. (more…)