The University is announcing device requirements for new and continuing UConn students. Continue reading →

ITS is making a change to Webex tonight, April 15, that will enable better protection of meetings.

The incidence of uninvited and disruptive guests crashing video conferencing meetings has increased. In response, ITS is implementing a change in Webex to better protect against these intrusions. Starting at 10:00 pm tonight, all personal meeting rooms will be “locked” by default. When participants join the locked conference, they will wait in the “lobby” until admitted by the meeting host. The host can admit some, all, or none of the participants. When using WebEx as a telephone bridge, the host will need to unlock the room by pressing *5 to allow entry. Hosts may also adjust or disable the personal lock settings in advance but should be aware of the potential risk.

If a disruption occurs, the host should first expel the participant and then report the incident to techsupport@uconn.edu (please include your NetID and the time/date of the meeting). Below are how-to articles that will help you manage your room and lock settings.

If you have questions or need assistance, please do not hesitate to contact us at techsupport@uconn.edu.

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Securing Your WebEx Meeting

Adjusting Personal Room Automatic Lock Settings

Managing Participants

Using WebEx as a Telephone Bridge

ITS has received reports that access to the personal (P) drive is intermittently degraded. Continue reading →

The ITS major storage subsystem has been experiencing intermittent performance problems. Continue reading →

ITS has created an IT Community site (itcommunity.uconn.edu) designed to provide our technical colleagues and stakeholders with information germane to their positions and professional interests at the University. Continue reading →

ITS is announcing upcoming changes to the University’s student-use Adobe contract. Continue reading →

ITS has been developing a vision for expanding and enhancing service delivery to all UConn campuses. Continue reading →

Phishing is the attempt to obtain sensitive information such as usernames, passwords, social security numbers, and credit card details (and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication. Continue reading →

ITS has updated centrally licensed software.

Individual software is a general IT resource that impacts every part of our community, allowing each of us to be more successful in our respective roles.  Continue reading →