ITS has engaged in a number of initiatives to help ensure that our community has access to contemporary devices of sufficient quality to facilitate their research, teaching, and learning success. Continue reading
Featured Announcements
Data Center Firewall
ITS is migrating networks and applications hosted in the UConn data center to a new firewall. Continue reading
Microsoft 365 Available to UConn Students
Microsoft 365, which is the rebadged Office 365 service, is a collection of communication, collaboration, and productivity applications that are available through our enterprise-wide education license to all active faculty, staff, and students. Continue reading
New Webex Functionality
Use of our supported videoconferencing solutions – Webex, Teams, and Collaborate – increased by over 400% at UConn when we went fully online in March 2020. Continue reading
New “Tech Check” Support Service for Instructors
Much of the university continues to teach, learn, and work primarily from home or other off-site locations. This has allowed the University to remain safely open, but it has changed the IT support landscape. Continue reading
Additional Protection from Web-based Threats
ITS will be implementing a Domain Name System (DNS) filtering product, Cisco Umbrella, to enhance protection against web-based threats. Continue reading
Results of Simulated Phishing Campaign
The ITS Security Office recently initiated a simulated phishing campaign at the request of the Joint Audit and Compliance Committee (JACC). UConn faculty and staff received test messages this past October that mimicked a common attack. Continue reading
Changes to Device Support
ITS is simplifying and streamlining individual support services. The Technology Support Center (TSC) is housed in Homer Babbidge Library (HBL) and provides general IT support to faculty, staff, and students. Continue reading
Remote Access Updates
ITS is implementing changes that will better secure remote connectivity to campus. Continue reading
Additions to myUConn
Since the release of the redesigned myUConn app this fall, ITS and our partners have leveraged features to better support community engagement during this unprecedented semester. Continue reading