Webex is a cloud platform used for on-demand collaboration, virtual meetings, web conferencing, and videoconferencing. Many faculty and staff have turned to it for hosting and participating in large presentations and conferences, which are common activities at universities. Continue reading
Featured Announcements
Training on Microsoft OneDrive
OneDrive is a Microsoft hosted cloud storage solution available to everyone at the university through our Microsoft 365 licensing agreement. Continue reading
Technology in Conference Rooms
ITS has released the latest standard design for the audio-visual technology in university conference rooms. Continue reading
Annual Disaster Recovery Test
ITS has scheduled disaster recovery testing of our tier 1 services for the week of June 6. Continue reading
Solution for Call Centers
ITS is formally introducing the Cisco Unified Contact Center Express (Unified CCX) service offering.
When UConn shifted to mostly work from home in March 2020, ITS quickly organized a solution to permit units to answer university phone calls remotely.
Updates to IT Status
ITS maintains the IT Status page to communicate information about planned and unplanned outages, service disruptions, and other community impacting situations. Continue reading
Electronic Payment Solution
ITS, Accounts Payable, and the Office of the Bursar are providing the University with flexible and secure vendor payment options. Continue reading
Patch Management
The companies that provide our software, such as Microsoft and Google, regularly release updates and patches to add features, fix bugs, and address vulnerabilities. It is our general operating position that all software should be properly maintained and all relevant patches applied. Continue reading
Transition to Microsoft Outlook Modern Authentication
We are currently using basic authentication at the University. It has security vulnerabilities that can be exploited by brute force or password spray attacks. Continue reading
File Storage Changes
ITS is introducing archiving to the ITS provided Q: and R: drives. Continue reading